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Check out this interactive guide and skip Live Chat! Before we start, we need to determine which technology type you are so that we can make this simple.

You can also view our easy to read instructions here.

Click on the connection type at your property.
Important: If you have no device, and only a wall jack, please select VDSL
Please do not connect the ethernet cable to the Fibre device, you will need to complete the following steps, then allow your modem to restart when prompted.

 

Fibre VDSL

 

Prefer to watch a video?
This video is for Fibre Connections.

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