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There are many ways to get help online, which may save you time.

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If you can't get an answer there, get in touch with us below!

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Has your recent live chat disconnected from an agent? When chatting with our team, it is important to keep the following tips in mind to prevent disconnection:
1. Avoid refreshing your browser tab or clearing your browser cache while chatting.
2. If you need to troubleshoot, or access other websites those actions should be done in a separate browser tab or window. (For Technical Support, we recommend switching to your mobile data.)



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Use our online request forms for most types of assistance - moving home, getting help, order questions, appointment changes, and much more. We'll always do our best to get back to you within 24 business hours.


Gamer Customers - Discord
If you are on one of our gamer plans, you get access to dedicated gamer support on Discord.

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