Billing & Payments
If you find the date you receive your invoices (and the date you pay your invoices) doesn't suit you, we can fix that when you submit a request on the form below
You'll just need the email address linked to your account, and your Account Number (beginning with C) located on all your invoices.
Please note that this will change the day your invoice is generated. Invoices are due 7 days after they are generated.
What happens next
We'll get back to you via email and SMS in the next 48 business hours.
Once your request is processed, your new billing date will come into effect from your next invoice. You might see a pro-rated amount on your next invoice for the difference in the two dates.