How Do I Change My Appointment Dates?

Sales and New Connections

In some cases, you can change your appointment dates for an upcoming installation or activation.

If a chosen date doesn't work for you, we can attempt to change the install or activation date for you. Please use this form to request a date change.

Please note the following:

  • Your installation appointment has been scheduled based on the best availability to your address, by continuing to reschedule you will lose this appointment.
  • Rescheduled installation appointments will take a minimum of 3 business days to be confirmed.
  • Please also note that you can only reschedule to a later date from when your original appointment was scheduled.

If you need help, contact us here.

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