Network and Tech Support

Your TP-Link AX11000 is purpose built to offer the full potential of fibre. Check out the below guide on how to get it all setup.

Please note that the TP-Link AX11000 doesn't work on VDSL connections, however it could be used as an AP.

Before you begin

  • You should have received a text message from MyRepublic informing you when you'll be connected.
  • If a technician is required (usually when it's a new fibre install) please have the router available for them.
  • If your services are just being activated (when you already have fibre installed) use this guide to get you connected.

Plugging in Your Router

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  1. Plug one end of the power pack/power cable into an electrical outlet, and the other end into the TP-Link’s power port.
  2. Connect one end of the supplied black Ethernet cable to the Blue 2.5 Giga WAN port on the back of the TP-Link and the other end to Port 1 on the ONT installed by your technician.
  3. Once everything is connected, power on the TP-LINK by pressing the black switch on the back of the router.

Setting up Your Router

The quickest way to setup your new Tp-Link is through the TP-Link Tether App. Alternatively, you can set the router up the traditional way by typing tplinkwifi.net into your browser URL bar.

  • Run through the standard setup pages, everything can be left as Default.
  • Enter a Username and Password for the Router Login (this is different to your WiFi details, and can be used to make changes to your router in the future).
  • For connection settings, the setup page should automatically detect the connection, however, if it doesn’t, select Dynamic IP (even if you have a static IP).
  • On the Wireless settings page, you can set the network name and password to default settings by tapping Use the default wireless settings
  • If you still require assistance, find our detailed guide below.

Getting connected: Landline

On MyRepublic Fibre, your home phone connects to the Fibre ONT (Optical Network Terminal). In some cases, your phone may work through your existing walljacks. Please visit this guide for more information.

Getting connected: Devices

Ethernet

To get the most out of fibre, we recommend connecting your devices (like laptops and TVs) via an ethernet cable directly to the router. This ensures you get maximum performance to your device.

This can be done by plugging one end of an ethernet cable into the many LAN ports on the back of the router, and the other end into your device.

WiFi

If ethernet isn’t an option, WiFi is the next best thing.

  • We recommend connecting to the network labelled with 5G at the end. This provides superior performance when nearby the router.
  • Connect your gaming PCs and console's to the network labeled 5G_Gaming
  • If you are looking for more range, connect to the non-5G network. This provides good performance to more areas of your house.

If you would like to change your Wireless settings, visit this guide.

Your device should now be up and running, if you have any issues simply reboot the device and wait for it to power on. If you are still having issues, we suggest taking a look at this guide.

 

 

Setting up Your Router - Detailed Guide

You can setup your TP-Link either through the app, or through your browser. We recommend the App, as it guides you through the process along the way.

You can download the app for your phone (either Android or iPhone) here.

Alternatively, visit tplinkwifi.net on your browser's URL Bar

Select the option you have chosen to setup your router:

Using the App

Using the Browser

Using the App

1. When you open the app, you will need to sign into a TP-Link account, if you don't have one you can create one from the main screen.

2. Once you've logged in, tap the plus button at the top right-hand side of the page.Screenshot_20200828-181147_1_.png

3. Tap on the Archer AX11000

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4.  Tap on the Archer AX11000

 

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5. Complete the hardware connection screens.

6. Enter in a new password so you can login to the configuration page in the future then tap on Create

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7. Leave this page set to Dynamic IP (even if you have a static IP) and then click Next.

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8. Leave this page as Default and tap on Next.

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9. Here you can enter in your own WiFi name and Password. Alternatively you can select Use the default wireless settings to keep everything default. Then click Next.

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10. Repeat the same process on the next two pages, then click Next. Your router should now be ready to use!

Using the browser

1. Visit tplinkwifi.net on your browser and press enter.

2. Enter in a new password so you can login to the configuration page in the future then click Let's Get Started

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3. Select the NZ time zone and then click Next

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4. Leave this page set to Dynamic IP (even if you have a static IP) and then click Next.

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5. Leave this page as default and click Next.

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6. You can customise your WiFi here, either choosing a new name or password. If you wish to edit your 5Ghz and 5Ghz Gaming channels, you can do so by clicking Set Each Band Separately. When finished, click Next.

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7. That's it! Your router should now be ready to use.

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