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MyRepublic NZ
Network & Tech Support
Network & Tech Support
Modem guides, home/voice troubleshooting and voice features
General Troubleshooting Help
How Do I Restart My Fibre Box and Router?
Support Scope
Teamviewer Link
What are your DNS server addresses?
How can I flush my DNS?
Glad to hear!
Modem Guides and Troubleshooting
Setting up your TP-Link Archer VR2100v
Asus RT-AX89X Setup
QNAP QHora-301W router setup
Setting up Third Party VDSL & Fibre Routers
Configuring ASUS Routers for Fibre
How to fix Asus RT-AX3000 self-restarting on a 24 hourly basis.
See all 53 articles
Home Phone Troubleshooting and Voice Features
How To: I'm Having Issues with My Home Phone
Voice on a Third Party Router
Home Phone - Quality Issues - Choose Issue
Home Phone - Quality Issues - Speed Check
Home Phone - Trying Another Phone
Home Phone - Quality Issues - Reconnect/Redial
See all 26 articles
Network Status
Covid -19 | Updates for our customers.
Network Status Page
How do I unsubscribe from Network Status updates?
GAMER
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My Internet isn't working
My Internet is Not Working
Why can't I connect to my internet over Wi-Fi?
Why can't I access a website?
Local Troubleshooting Guide - WiFi
Local Troubleshooting - Ethernet
Internet Not Working - VDSL - Checking for DSL
See all 27 articles
My Internet is Dropping Out
My Internet Is Dropping out
Disconnections - Fibre - Plugging Into ONT
Disconnections - Fibre - Physical
Disconnections - Fibre - Reboot
Disconnections - Fibre - Factory Reset
Disconnections - Fibre - Device Check
See all 13 articles
My Speed is Slow
How to: My Internet Is Slow
Slow Speeds - VDSL - Testing WiFi
Slow Speeds - VDSL - Testing Cables
Slow Speeds - VDSL - Expected Speeds
Slow Speeds - Device Troubleshooting
Slow Speeds - Fibre - Testing to the ONT
See all 18 articles
Hyperfibre
Hyperfibre - Getting the most out of your connection
Hyperfibre - Troubleshooting your connection
Getting Connected
Setting up your TP-Link Deco Mesh M5
TP-Link VR1600v - Non-Plug and Play Batch
Setting up Voice on your TP-Link Archer VR1600v
Setting up your MyRepublic WiFi Hub+
Connecting Your Router for the First Time
Setting up your D-Link EXO 882
See all 9 articles